I really should let the hubby write this review, he's been ranting on about this restaurant since Tuesday night when we subjected ourselves to it, so I'm going write my bit and see if he wants to add anything.
Still in an eating out mood, but then again when aren't we?, we decided to give what used to be an old favourite of ours another go, as it had been over two years since our last disastrous visit. Previously, Chez Jules had been a reliable, friendly and value for money French bistro type restaurant in the city centre, but then a few years ago it appeared they lost their chef and most of the staff, the food went down hill and we gave up going.
On Tueday night we ventured back in, it was a special offer, three course meal with half a bottle of house wine per person for £15, so we thought we would risk it. We entered the restaurant and were greeted by most of the staff (which we thought was a positive start) we were shown to our table which was a wooden table that was considerably worn out and had been painted brown, it was laid with two paper napkins and cutlery that would not have looked out of place at a school canteen (and a very down market one at that!), no wine glasses, side plates, bread knieves, candles; previously the table used to be laid with a red and white checked cloth and an old wine bottle with a candle in it. The set menu was brief but had some choice on it, I decided to order the salad niciose and hubby went for the chicken liver and bacon salad, for main course we both ordered the pork cutlet with blue cheese sauce, with potato dauphinois and an additional side dish of vegetables. After taking our orders the waitress bought over a basket of bread, and a bottle of the house wine which was strangley served in glass beakers, rather then a wine glass, and again the beakers looked like they had just been stolen from a local school canteen. We had obviously scoffed our basket of bread before the starters arrived and we were asked whether we would like some more so we said yes, the starters arrived hubby was pleasantly surprised the chicken livers were cooked so they were just pink and the bacon worked well with it, my started had obviously been prepared well in advance, it was fridge cold, the salad had gone slimey from the dressing and it was made with tinned tuna. About quarter of the way through our starters, the manager came over to ask if... you've guessed it... was everything okay with the food, whilst we were eating(!) he then went on to tell us about what fantastic restaurants he normally ate in, which was a touch biazzare, when he finally left us alone hubby's starter had started to go cold and mine had finally started to warm up.
Again, we had finished the bread with the starters and the waitress again offered a top up of bread, hubby decided that he would like some more so she duly bought another basket over. The main courses arrived and we were a bit disturbed that the pork was served with a steak knife, the chop was swamped in a white sauce and was served with two braised shallots, the potato dauphinois was served in a frying pan and the selection of vegetables were sliced carrots and undercooked cauliflower. The pork was so dry and tough we needed the steak knife to get through it and worryingly the white sauce which claimed to contain blue cheese, seemed to be decidedly lacking in blue cheese but still managed to overpower the pork, the potato dauphinois was made with powdery potatos, no seasoning and the cheese was tasteless.
After enduring the main course we decided the puddings could not get worse, oh how wrong we were. I ordered the cheese board working on the theory that they can not screw up slices of cheese and crackers, and surprisingly they did not, three average slices of cheese, so uninspired crackers and the dollop of what appeared to be a runny homemade chutney with very hard 'bits' in it, kept us entertained trying to work out the ingredients. Hubby's chose the sticky toffee pudding with toffee sauce, it came piping hot, so hot that it must have been microwaved and it actually burnt the roof of his mouth, after leaving it to cool down slightly he did start to enjoy it but commented that would have been better with ice cream rather then toffee sauce, however, his enjoyment was rather short lived as halfway through the cake he bit straight into a long black human hair. When the waitress came over we pointed out the human hair and mentioned that it had put hubby of the pud, she must have told the manager who came straight over to us and started apologising, and offering us the chance to have a look around the kitchen and then mentioned that he was really upset about this as it was the first time in ten days (we did not like to ask what it was the first time for in ten days, hair in the food?, a complaint?) - if you have ever seen the Monty Python dirty knife sketch it was almost like that! He did, however, take some money off the bill so the whole tortious affair cost about £32, which included charges for the bread which were not mentioned on the menu or by the waitress when we kept accepting the refills but by this stage we just wanted to get out of the restaurant so we didn't quibble about the bread. After leaving we both agreed that we will not be giving it another go!